Interview questions for an administrative assistant
Ask the right questions when interviewing candidates.
Based on the level of work they perform and the type of information they have access to, interviewing an executive assistant requires questions that explore work habits, commitment, confidentiality and tact. Aside from being able to format memos, schedule appointments and calculate expense reports, many executive assistants have nearly as much influence the executives they support have. Using tough interview questions can help identify the candidates who have the skills, qualifications and professional characteristics an executive assistant needs.
Executive assistants must have organizational skills and the ability to prioritize work. Tough interview questions that assess their strengths in this area include "How you prioritize urgent responsibilities when you have little time left in the day to complete your tasks?" and "One of your co-workers has offered to help you on one of your busiest days; however, you believe your skills are far superior to hers. How would you respond to her offer when you really do need help?" The candidate's answer to the second question also sheds light on her ability to tactfully refuse or accept help from co-workers.
Executive officers entrust their assistants with confidential business information, and some executives even confide in their assistants on personal matters that have little to do with business. In some cases, executive assistants are not only the gatekeepers for executive leadership, but they also are confidantes. A tough interview question that probes the interviewee's business principles and ethics includes, "Suppose you are the assistant to the CEO of one of the most profitable companies in the world. Your boss lets it slip that she's been wrangling for the acquisition and control of a competitor. Another executive asks what you know about your boss's scheme. What do you say?"
Asking a candidate to name the qualifications he thinks are necessary for someone who provides assistance to executive-level leadership gives you an idea of the competencies and strengths he has. Questions such as, "What are the five most important job competencies successful executive assistants have?" and "Core competencies include verbal and written communication skills, analytical thinking skills, and conflict resolution skills. If you had to select only two of those competencies, which two are most helpful to an executive assistant?"
"Identify two types of technology that are essential to your job function" and "Name one software program you feel is impossible to do without in the performance of your job duties" are difficult questions for some executive assistants to answer. These team members frequently use several programs, applications and technology solutions to accomplish their daily tasks. It's challenging to select one or two most important and justify why they're essential.
When an organization hires an executive assistant, usually they hope she will commit to the company for three to five years or at least through the CEO's tenure. Two tough questions for those interviewing include, "What would you do if a competitor offered you the same level position for a considerably higher salary and remarkable perks, and how would you explain your decision to your boss?" and "How long do you see yourself in this executive assistant role and where do you hope your next career move takes you?"university of southern california university of michigan ann arbor texas southern university colorado mesa university bowling green state university southern methodist university walden university student portal colorado technical university friends university university of maryland college park university of washington acceptance rate american military university login university of wisconsin milwaukee university of michigan football california state university los angeles university of oklahoma missouri state university york university central florida university university of nebraska university of south alabama national louis university belmont university northwestern state university radford university santa clara university university of phoenix student login depauw university database management system husson university iowa state university oregon state university american intercontinental university warner university university of california san francisco simmons university university of colorado colorado springs benedictine university gonzaga university ball state university cumberland university university of colorado hospital yeshiva university fisk university oregon university full stop management tufts university morehead state university ashford university student portal university park austin peay state university grand valley state university rider university university blue jordan 4 waste management management university of cincinnati football franciscan university florida memorial university tufts university key property management liberty university login westfield state university western colorado university university park eastern michigan university terror management theory montclair state university lynn university university of maryland college park campbell university chamberlain university student portal lander university chicago state university lock haven university ncb management services mckendree university west virginia university concordia university chicago ross university school of medicine university hospital people management american military university login trident university university of pennsylvania hospital central washington university chamberlain university marian university university of puget sound university of california berkeley university of california riverside university of the pacific schreiner university harvard university university of alabama football rush university university of california davis university of charleston jordan university blue university village university of washington